FAQ
Welcome to Mensdrobe – Premium Accessories for the Modern Gentleman.
Below are answers to our most common customer questions. Need more help? Contact us anytime.
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Orders & Shipping
Q: Do you offer free delivery?
A: Yes! We offer free delivery on all orders, with no minimum purchase required.
Q: How long will it take to receive my order?
A: Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location.
Q: Do you offer Cash on Delivery (COD)?
A: Yes, we currently support Cash on Delivery (COD) only. You can pay in cash when your order arrives at your doorstep.
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Returns & Refunds
Q: What is your return policy?
A: We offer a 7-day return policy from the date of delivery. Items must be unused, in original packaging, and in sellable condition.
Q: How do I return a product?
A: Simply contact our support team at [support@mensdrobe.com] with your order number and reason for return. We’ll assist you with the process.
Q: How do refunds work with COD orders?
A: Once we receive and inspect the returned item, we’ll issue your refund via bank transfer or UPI within 2–4 business days.
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Product Information
Q: Are your watches authentic and high-quality?
A: Yes. Our collection is carefully selected to offer stylish, high-quality watches and accessories that elevate your look without the heavy price tag.
Q: Do your watches come with a warranty?
A: Yes. All watches include a 6-month limited warranty covering manufacturing defects.
Q: Are your watches water-resistant?
A: Water resistance details vary by model. Please check each product page for specific information.
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Payments & Security
Q: What payment methods do you accept?
A: We currently accept Cash on Delivery (COD) only. No online payments are needed — simply pay when the product arrives.
Q: Is it safe to order online with COD?
A: Absolutely. COD gives you the convenience of inspecting the package before payment — ensuring peace of mind with every order.