Terms of service

📜 Terms of Service

Welcome to our store. By accessing our website and purchasing from us, you agree to follow the terms and conditions mentioned below. Please read them carefully before using our services. 🤝⌚

🛒 General Terms

By placing an order on our store, you confirm that:

  • You are providing accurate information

  • You agree to our store policies

  • You understand the product details before ordering

  • You agree to use our website responsibly

We reserve the right to refuse or cancel any order if necessary.

⌚ Product Information

We aim to provide accurate product descriptions and real product images. However:

  • Minor color differences may occur due to lighting or screen settings

  • Product availability may change without notice

  • Watch specifications may vary slightly depending on stock

Most of our watches are:

  • Water Resistant 💧

  • Not Waterproof ❌

  • Quartz or Automatic Movement ⌚

Battery-powered watches usually have a battery life of around 11–12 months depending on usage.

No warranty or guarantee is provided. ⚠️

💳 Payments

We support:

  • Cash on Delivery (COD) 💵

  • Online Payments 🌐

  • Bank Transfers 🏦

Customers can contact us directly for online payment assistance and payment confirmations.

🚚 Shipping & Delivery

All orders are shipped through PostEx Courier Service. 📦

We provide FREE Delivery All Over Pakistan 🇵🇰

Estimated delivery time:

  • Major Cities: 2–3 Working Days

  • Other Areas: 3–5 Working Days

Delivery times may vary depending on location, weather conditions, or courier delays.

🔄 Return & Replacement Policy

We offer a 3-Day Replacement & Exchange Policy on valid reasons.

Customers can contact us within 3 days after receiving the parcel if there is an issue with the product.

Replacement conditions:

  • Product must be in proper condition

  • Original packaging should be available

  • Request must be genuine and approved by our support team

We do not offer cash refunds. ❌

⚠️ User Responsibilities

Customers are responsible for:

  • Providing correct shipping details

  • Responding to courier calls/messages

  • Checking product details before ordering

  • Using the product carefully

We are not responsible for issues caused by incorrect customer information.

🔒 Privacy

Customer information is used only for:

  • Order processing 📦

  • Delivery services 🚚

  • Customer support 🤝

We do not sell customer information to unauthorized third parties.

📞 Contact Information

For any questions regarding our policies or services, feel free to contact us anytime.

📱 Phone / WhatsApp: 0319-9317874

📧 Email Support:

We are always happy to assist our customers. 🤝

❤️ Thank You

Thank you for choosing our store. We appreciate your trust and always strive to provide premium-quality watches with reliable customer support. ⌚✨